Based at Civic Centre, Ebbw Vale
37 hours per week
Interview date:  18^th September 2008.

This post is responsible to the Principal Revenues & Benefits Officer and the Revenues Team Leader for visiting customers and properties in relation to Revenue Account Amendments and Benefit queries and also to provide relief cover for the Cashier and the Collectors.

You will visit benefit claimants or potential claimants to ensure that they are receiving all the benefits to which they are entitled, answer any queries the customer may have about their claim and verify the claim in accordance with Benefit regulations. You will keep the customer as the top priority by considering their needs in delivering, and maintaining a high quality service, whilst continually improving and modernizing where possible.

Possession of 5 GCSE’s including English and Mathematics, Grade C or above or equivalent educational attainments are essential for this post. Proven Revenues /Benefits experience and numerate ability is of particular importance, whether demonstrated by previous employment or social activities.

The post carries an Essential Car User Allowance and therefore you should possess a full driving licence and have access to a vehicle for work purposes.

If you require further information after receipt of the Job Description please contact, Linda Squire – Divisional Manager Revenues on Tel: 01495 355176.